Interview with Matthias Sutter on ZDF online: „Fairness – der schlummernde Wirtschaftsfaktor“ ("Fairness – the dormant economic factor")

July 13, 2020

The Max Planck Institute for Research on Collective Goods wanted to find out whether or not dismissals are comprehensible to employees, and what role this plays. To do this, a research group led by the behavioral economist Matthias Sutter observed employees in a call center. In one experiment, 20 percent of the staff were informed of their dismissal, based on a comprehensible reason. In another trial, 20 percent of the workforce were dismissed arbitrarily. The researchers then observed whether the remaining colleagues reacted differently to the events.

Behavioral economist Matthias Sutter says: "If dismissals are perceived as unfair, the whole company suffers."

You can find the complete interview here:

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